Returns & Exchanges
At Mick Fanning Softboards, we want to ensure you are completely satisfied with your equipment. If your new board or accessory isn't the perfect fit, we offer a 30-day return window for all unused items in their original packaging.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization number.
Prepare the Board
Ensure the board is clean, free of wax, and securely packed in its original shipping box to prevent damage during transit.
Ship It Back
Affix the provided shipping label and drop the package off at your nearest authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the item's condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing